GMA News
Manila Water, Maynilad at PrimeWater, nagbigay ng 30-day extension sa paniningil ng tubig
In response to the Luzon-wide enhanced community quarantine due to COVID-19, water concessionaires Manila Water, Maynilad, and PrimeWater announced a 30-day payment extension for water bills with due dates falling within the quarantine period (March 15 to April 14, 2020).
Manila Water's extension specifically covers bills issued from March 17 to April 12.
This extension is in addition to the normal 60-day grace period before disconnection notices are sent and also suspends disconnections for overdue accounts until April 14, 2020.
Manila Water president and CEO Rene Almendras stated that customer welfare is the company's primary concern, encouraging customers to stay home and avoid risks of infection.
The companies assured customers of adequate and continuous water supply, excluding emergency repairs and maintenance.
Customers are encouraged to use online payment channels to settle their bills.
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