Manila Bulletin
Maynilad Water will not disconnect overdue accounts during community quarantine
Maynilad Water Services Inc. will temporarily suspend disconnection activities for customers with overdue accounts until April 14, 2020.
This measure is implemented to ensure all customers have access to water, which is critical for maintaining health and sanitation, especially during the enhanced community quarantine in NCR.
The suspension of disconnections is in line with President Duterte's order for a community quarantine in Metro Manila from March 15 to April 14.
Maynilad serves various cities in the National Capital Region and some areas in Cavite.
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In response to the Luzon-wide enhanced community quarantine due to COVID-19, water concessionaires Manila Water, Maynilad, and PrimeWater announced a 30-day payment extension for water bills with due dates falling within the quarantine period (March 15 to April 14, 2020).
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Maynilad Water Services Inc. and Manila Water Company Inc. have suspended meter reading and onsite billing activities in support of the enhanced community quarantine.
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The Department of Energy (DOE) has directed Manila Electric Company (Meralco) to postpone scheduled maintenance activities until after the community quarantine in Metro Manila ends on April 14.
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Metro Manila is under a 30-day community quarantine from March 15 to April 14, 2020, to curb the spread of COVID-19.
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