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NPC probes alleged GCash data leak; firm says systems remain secure
The National Privacy Commission (NPC) is investigating an alleged data breach of GCash, the country's leading mobile wallet, after a dark web post claimed to be selling user data.
The alleged data includes GCash account numbers, merchant and user information, linked bank and virtual card details, and Know Your Customer (KYC) records.
The NPC has issued a Notice to Explain to GCash's operator, G-Xchange Incorporated, and is awaiting an official data breach notification from the company.
GCash users are advised by the NPC to monitor their accounts, update security features like MPINs and passwords, and remain vigilant against phishing scams.
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GCash has denied allegations of a data breach despite claims on a dark web forum about the sale of user data impacting an estimated 7 to 8 million users.
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GCash has denied a data breach after reports of user data, including account numbers, linked bank accounts, and KYC records, being sold on the dark web.
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