GCash denies data breach claims amid dark web allegations

GCash has denied allegations of a data breach despite claims on a dark web forum about the sale of user data impacting an estimated 7 to 8 million users.

The dark web post claimed the data set included merchant and basic GCash user accounts, GCash account numbers, linked accounts, and Know Your Customer (KYC) records with valid Philippine identification documents.

The alleged stolen data reportedly covered transactions and account registrations from 2019 to October 2025.

However, GCash states its initial forensic analysis shows no evidence of a breach, claiming the circulated data does not match their system's structure and contains incomplete, inconsistent, or invalid entries.

The National Privacy Commission (NPC) has launched an investigation into the alleged breach.

GCash assured customers that all accounts and funds are secure and is collaborating with the NPC and other agencies to investigate the matter.

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