The National Privacy Commission (NPC) concluded its investigation into alleged GCash data leaks, finding no sufficient basis to confirm a personal data breach.
The probe was initiated after a dataset, allegedly linked to GCash, appeared on a deep-web forum.
GCash complied with the NPC's orders to submit technical documents, preserve system logs, and participate in a clarificatory conference and live system demonstration.
The NPC's investigation found the data sample inconsistent with GCash's verified data structures, with several listed accounts being invalid or inactive.
A technical demonstration confirmed no unauthorized access attempts to core databases, including those with e-KYC information, and showed that only pre-approved internal IP addresses interacted with the system.
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