Globe extends payment deadlines for typhoon-hit areas

Globe Telecom is extending payment due dates and offering bill rebates for its Globe At Home, Globe Platinum, and postpaid mobile customers in areas devastated by Typhoon Odette, with payments extended until January 2, 2022.

Customers in affected areas will receive SMS notifications regarding prorated rebates and can pay their bills beyond their original due date but before the extended deadline.

Globe assures that there will be no service disconnections due to non-payment during this period to help alleviate customer concerns.

The telecommunications company is actively working on restoring downed network and broadband services in the affected regions.

The Department of Information and Communications Technology (DICT) is prioritizing the travel of telecommunications and power personnel and equipment to Odette-hit areas to speed up service restoration.