WHO combats nCoV misinformation with facts over fear approach

The World Health Organization (WHO) is combating misinformation surrounding the novel coronavirus (nCoV) by emphasizing "facts over fear" and implementing a four-pronged approach.

WHO Director-General Tedros Adhanom Ghebreyesus stated that accurate information is crucial for public protection and that misinformation complicates the efforts of healthcare workers, distracts decision-makers, and fosters public confusion and fear.

The WHO's risk communications and 'infodemic' management team actively tracks misinformation in multiple languages.

To counter rumors, the WHO is publishing 'myth busters' and conducting live Q&A sessions with experts.

Collaborations have been established with major search and social media platforms to filter out false information and promote credible sources.

The WHO is also enlisting influencers to disseminate factual messages to their followers.

Ghebreyesus noted that misinformation might be as contagious as the virus itself.