Manila Bulletin
Red Cross hotline opens for quick COVID-19 test results
The Philippine Red Cross (PRC) has launched a hotline service, utilizing the existing 1158 number, to provide individuals with their COVID-19 test results.
PRC chairman Senator Richard Gordon announced that callers can inquire about their results by providing their name, email, and cellphone number, with results being emailed and certified by PRC doctors.
This initiative aims to ensure that individuals receive their test results at the earliest possible time, addressing concerns where tested persons did not receive their results at all.
Gordon stated that the PRC can process swab samples within one to three days, but the delay in result dissemination is due to bottlenecks at government agencies to which the PRC forwards the information.
He also mentioned encoding problems on the part of government agencies conducting the swabs.
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