PH, UAE discuss AI for public services and governance

The Philippines and the United Arab Emirates (UAE) convened to explore leveraging Artificial Intelligence (AI) for improved public services and governance.

Executive Secretary Lucas Bersamin highlighted the importance of integrating innovation and preparing government agencies for AI's future impact.

Discussions covered the potential for AI to enhance government efficiency, responsiveness, and citizen-centricity.

The Philippines' potential as a global blockchain hub and strategies for institutionalizing innovation were also discussed.

Information and Communications Technology Secretary Henry Aguda presented the government's AI-powered Complaint Management System, Talk to T.A.L.A.

Experts emphasize that increased data-related investments are crucial for the Philippines to effectively use AI in policymaking and accountability.

ICT policy analyst Mary Grace Mirandilla-Santos stated that data must be properly classified, processed, managed, and shared to have value for governance.

Baguio City Mayor Benjamin B. Magalong noted that AI-driven tools like integrity analytics and automated red flagging can strengthen the fight against corruption.