GMA News
PAL waives rebooking, refunding fees for canceled flights from, to NAIA
Philippine Airlines (PAL) is offering a one-time free rebooking for international flight tickets purchased on or before March 31, 2020, excluding those originating from Japan and South Korea, allowing passengers to rebook at least seven days before the original departure date.
For domestic flights affected by the government's directive to cancel air travel to and from Manila from March 15 to April 14, PAL is offering free rebooking and full refunds with waived fees.
Affected passengers on domestic flights may rebook their flight to a new travel date after April 14, 2020, with waived rebooking fees, or opt for a full refund with waived refund fees, though fare differences apply for rerouting on the same fare class.
A total of 65 domestic round trip flights daily between Manila and domestic outlying stations will be affected by this directive.
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Local airlines Philippine Airlines, Cebu Pacific Air, and AirAsia are canceling all domestic flights to and from Manila's Ninoy Aquino International Airport (NAIA) from March 15 to April 14, 2020, in compliance with the government's lockdown order to curb the coronavirus pandemic.
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Cebu Pacific is offering free rebooking for domestic and international flights booked between March 10 and April 30, 2020, extending the original policy which previously only allowed free rebooking until March 31.
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Philippine Airlines (PAL) has cancelled all domestic flights to and from Luzon effective March 17 until April 12, 2020, with flights resuming on April 13.
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Cebu Pacific will continue to operate flights to several destinations despite the 30-day community quarantine over Metro Manila.
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Cebu Pacific announced the cancellation of all its domestic and international flights from March 19 to April 14, 2020, in support of government efforts to contain the spread of COVID-19.
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