LTFRB to penalize TNVS drivers for booking cancellations

The Land Transportation Franchising and Regulatory Board (LTFRB) will start penalizing Transport Network Vehicle Service (TNVS) drivers who cancel confirmed passenger bookings.

This new policy, formalized through LTFRB Memorandum Circular 2025-055, aims to curb the rampant cancellations reported during the holiday season and to promote commuter safety and convenience.

Violations include canceling trips to favor longer or more profitable rides, or discriminating against vulnerable passengers.

Fines for the first offense are P5,000, escalating to P10,000 and a 30-day impoundment for the second offense.

Subsequent offenses will incur a P15,000 fine along with the cancellation of the vehicle's Certificate of Public Convenience.

The LTFRB will investigate patterns of cancellation using company log systems to identify drivers who repeatedly refuse service without valid reasons.