Inquirer
BPO employees’ group urges Marcos to strengthen safe labor practices
The BPO Industry Employees Network (BIEN Philippines) urged the Department of Labor and Employment (DOLE) to investigate 98 BPO companies for alleged violations of workers' rights during Tropical Cyclone Uwan.
BIEN Philippines reported that many BPO employees were forced to work onsite despite widespread flooding, high-risk travel conditions, and power interruptions.
Employees who skipped work were reportedly issued a 'notice to explain'.
In response, DOLE Secretary Bienvenido Laguesma ordered concerned regional offices to invite firms to explain the allegations and to inspect the companies.
BIEN Philippines also requested President Ferdinand Marcos Jr. to enforce measures ensuring BPO workers' rights to safe labor conditions amid calamities.
The group previously sought the DOLE's direction for BPO companies to suspend on-site work during signal warnings or flooding and ensure no worker faces punishment for prioritizing their safety.
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A coalition of BPO workers, through the BPO Industry Employees Network (BIEN), urged the Department of Labor and Employment (DOLE) to intervene against companies forcing employees to work during Typhoon Uwan.
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The IT and Business Process Association of the Philippines (IBPAP) has affirmed that its member business process outsourcing (BPO) firms adhere to labor regulations, even during natural calamities.
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