Microsoft outage affects Philippine banks and airlines

A global Microsoft outage has disrupted operations at several Philippine banks and local airlines, including BPI, Metrobank, UnionBank, BDO, PNB, RCBC, Security Bank, Cebu Pacific, and AirAsia.

BPI reported longer wait times in its branches and delays in financial transactions due to the outage, though ATMs and online banking services remain operational.

UnionBank advised customers that their customer service hotline and online credit card transactions were temporarily unavailable but suggested using the UnionBank Online app or ATMs for essential services.

Metrobank warned of a possible slowdown in its services, particularly for online transactions, while BDO confirmed technical difficulties leading to delays at branches and on digital channels.

PNB assured clients that their technical team is working to restore affected channels as soon as the outage is resolved.

RCBC experienced technical difficulties affecting RCBC Pulz, RCBC Online Banking, Diskartech, and other services, with customers advised to use branch or ATM transactions until further notice.

Civil Aviation Authority of the Philippines (CAAP) reported congestion at Davao International Airport due to Cebu Pacific system issues, leading to flight delays or cancellations.