Mayor Leni Robredo launches MyNaga app, promises quick response to residents' concerns

Mayor Leni Robredo launched the MyNaga app on August 18 to bring government services closer to residents and promote transparency.

Arch Czarina of Easybus PH approached Mayor Robredo with an idea to develop a digital platform for Naga's development, which led to the creation of the MyNaga app within a month.

Since its launch, the app has received numerous requests, complaints, and concerns from residents, prompting Robredo to express gratitude towards the developers and acknowledge the surge in user engagement.

Robredo assured that all concerns would be addressed within one week despite limited manpower and resources, and plans to implement a queuing system starting August 26 to manage the influx of requests.

The mayor also intends to invite the Metropolitan Naga Water District and Camarines Sur Electric Cooperative to join the MyNaga app team for faster responses to resident issues.