IT-BPM sector needs value-added services to counter US protectionism
The IT-BPM industry in the Philippines needs to enhance its offerings' value-added content to mitigate the effects of US protectionism.
IBPAP highlighted the need to navigate changing global policies that could affect the sector, noting that 70% of its client base comes from the US.
During President Trump's first term, offshoring activities slowed down, with industry growth dropping to 2.5% and 3.9% in 2017 and 2018, respectively, compared to 12.3% in 2016.
IBPAP emphasized the importance of positioning the Philippines as a leader in high-value services such as banking, healthcare, and digital transformation to counteract potential reshoring or nearshoring trends.
Jonathan R. Madrid, IBPAP President, stressed the need for innovation and leadership to achieve future success in the industry.
On Monday, IBPAP announced its new Board of Trustees for 2025 to 2027, including both industry and non-industry representatives.
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