GSIS reports 99% of transactions processed online in H1 2025
The Government Service Insurance System (GSIS) reported that over 99 percent of its transactions from January to June 2025 were processed online under the initiative 'digital GINHAWA'.
President and General Manager Arnulfo Veloso highlighted how digital services have made loan applications, information inquiries, and pension compliance more accessible through the GSIS Touch app and GWAPS kiosks.
Data showed a steady increase in digital transactions, with online loan applications rising from 98.5 percent in the first quarter to 99.1 percent in the second quarter.
The Annual Pensioners' Information Revalidation (APIR) also saw high uptake through digital means, increasing from 95 percent in the first quarter to 97 percent in the second quarter.
With over two million registered users, the GSIS Touch app allows members worldwide to access services anytime and encourages them to keep their information updated.
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