DTI launches E-Commerce Philippines Trustmark

Online merchants are encouraged to apply for the E-Commerce Philippines Trustmark, a new government-issued digital badge designed to boost credibility and ensure safety in transactions.

Lawyer Marcus Valdez II, DTI assistant secretary, stated during a program that registration is currently voluntary under the Internet Transactions Act of 2023 (Republic Act 11967).

The Trustmark assures consumers that businesses are legitimate by requiring them to meet specific verification standards such as having valid business registration and physical address.

Merchants must submit requirements like SEC, DTI, or CDA registration, BIR Form 2303, and a verified business address.

Valdez noted the initiative aims to address common concerns over fraudulent sellers and untraceable transactions by making it easier for consumers to identify trustworthy merchants.

Each Trustmark includes a QR code linking to an Online Business Database where consumers can check a seller's verified information accessible via trustmark.dti.gov.ph.