Tulfo files resolution to probe airport issues

Senator Raffy Tulfo filed Senate Resolution No. 1069 to investigate persistent issues at Philippine airports, particularly the Ninoy Aquino International Airport (NAIA).

The resolution addresses long queues and malfunctioning e-gates that fail to read passports and boarding passes, leading to manual processing and increased wait times.

Insufficient immigration personnel, a shortage of counters, prolonged screening processes, and non-operational facilities like escalators and walkalators contribute to passenger delays.

These inconveniences cause travelers to miss flights and incur additional costs for rebooking.

NAIA was ranked 199th out of 239 airports globally by AirHelp in its 2024 report.

A study by the Philippine Institute for Development Studies previously identified both passenger and runway congestion at NAIA.

Senator Tulfo also urged the Tourism department to establish more airport information booths to assist travelers.