The Daily Tribune
DTI urged reconsidering mandatory ‘trustmark’ for online sellers
Senator Bam Aquino has urged the Department of Trade and Industry (DTI) to review and reconsider its mandatory "Trustmark" requirement for all online businesses, citing it as an unnecessary burden on micro, small, and medium enterprises (MSMEs).
The Philippine Trustmark is a digital badge intended as government recognition for online merchants and platforms committed to trustworthiness, safety, and fair e-commerce practices.
Aquino expressed concern that the DTI's order, which mandates compliance by December 31, could discourage MSMEs from operating online and may contradict existing laws like the Internet Transactions Act and the Ease of Doing Business Act.
He highlighted that the Internet Transactions Act designates the Trustmark as a voluntary program that MSMEs can utilize to enhance consumer confidence in online transactions.
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