PLDT, Smart extend postpaid due to COVID-19

PLDT and Smart Communications have extended payment deadlines for their postpaid subscribers by 30 days to help customers stay connected during the COVID-19 threat.

This extension covers all postpaid customers of PLDT Home, PLDT Enterprise, Smart, and Sun, ensuring continued service without redirection.

The companies stated that maintaining connectivity is crucial for families to work and study from home and to access vital information during the outbreak.

Ramon R. Isberto, PLDT-Smart Public Affairs head, announced that the extension aims to help customers stay connected with loved ones and remain productive.

Earlier, Smart also provided free access to key government sources such as the Department of Health's tracking site, PHIVOLCS website, and the official websites of the NDRRMC and Philippine Information Agency for Smart, Sun, and TNT customers.

Ayala-led Globe Telecom Inc. also announced similar measures for its customers.

The extensions come in the wake of President Rodrigo Duterte's order to place Metro Manila under community quarantine from March 15 to April 14.