PHLPost suspends mail, parcels to US due to new customs rules

The Philippine Postal Corporation (PHLPost) has suspended the acceptance of all mail and parcels destined for the United States.

This suspension, effective August 28, 2025, applies to postal items accepted by PHLPost starting August 22, 2025.

The decision follows the US ending its de minimis exemption, which previously allowed low-value commercial shipments to enter the US without tariffs.

As of August 29, 2025, packages valued at $800 or less sent to the US outside the international postal network are now subject to applicable duties, according to an executive order signed by US President Donald Trump.

Additionally, new customs requirements implemented by the US aim to minimize inconvenience and service delays, contributing to PHLPost's decision.

Customers who have already lodged items can request retrieval and refund by submitting the necessary documents.