President Ferdinand "Bongbong" Marcos Jr. has ordered an investigation into PrimeWater Infrastructure Corp. due to numerous consumer complaints.
The Local Water Utilities Administration (LWUA) announced it will lead the investigation into PrimeWater's alleged service deficiencies.
PrimeWater welcomed the opportunity for dialogue and committed to cooperating with LWUA, stating they are intensifying initiatives to address requirements and satisfy demand.
The company assured its partners of its commitment to delivering long-term improvements for stable and sustainable water supply.
Presidential Communications Office Undersecretary Clarissa A. Castro emphasized that the administration will not tolerate service deficiencies, stressing the public's right to a clean and adequate water supply.
The investigation order was spurred by complaints, including a call from Bulacan provincial officials to revoke joint venture agreements with the Villar-owned company.
Separately, Zambales Representative Jefferson Khonghun intends to launch a congressional investigation into PrimeWater's nationwide operations.
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