MRT-3 offers free rides after morning glitch between Santolan and Ortigas

The Metro Rail Transit Line 3 (MRT-3) experienced a technical glitch on Tuesday morning, November 18, 2025, between the Santolan and Ortigas southbound interstations.

Operations were disrupted starting at 5:56 a.m., causing trains to stop mid-route and stranding commuters.

A provisional service was implemented at 6 a.m. with five trains operating between Shaw Boulevard and Taft Avenue stations.

Passengers were assisted by MRT-3 staff to walk along the rail tracks toward the Ortigas Avenue station, with the process taking about an hour.

Maintenance teams conducted safety checks and repairs, and full service was resumed at 8 a.m.

As compensation for the inconvenience, MRT-3 offered free rides for the entire day.

The disruption also led to long queues at EDSA Carousel bus stops as commuters sought alternative transportation.

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