Philstar
DOT slams unfair rebooking policies
The Department of Tourism (DOT) has warned hotels and restaurants against taking advantage of travelers displaced by Typhoon Tino by increasing their prices and fees.
The DOT is urging tourism businesses, particularly restaurants and accommodation facilities, to implement fair and flexible policies for booking cancellations or rescheduling.
Establishments are also required to promptly inform guests about any risks or damages to their facilities that might impact operations.
This advisory comes after the DOT received complaints regarding overpricing and unfair practices by certain businesses.
The department is coordinating with local government units and other agencies to monitor compliance with fair pricing and ethical business standards.
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