Manila Bulletin
Boracay tourist workers undergo retraining
The Department of Tourism Western Visayas (DOT-6) has started a weeklong training for over 120 tourism front-liners and stakeholders in Boracay Island, which will run until October 29.
These training sessions, part of DOT's Tourism Industry Skills Program (TISP), aim to equip participants with knowledge on front office operations, basic housekeeping, and the Filipino Brand of Service Excellence.
DOT-6 regional director Cristine Mansinares emphasized the importance of showcasing Filipino hospitality to deliver enjoyable, safe, and sustainable tourism experiences, especially as Boracay Island is now open to more areas in the Philippines.
The training ensures tourism workers can effectively manage visitors while strictly adhering to minimum health and safety protocols.
Boracay Island has registered at least 12,877 tourist arrivals from October 1-17.
Additionally, an orientation on the conduct of the Tourism Product Market Survey (TPMS) is underway on the island to collect data on visitor profiles and travel habits.
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