ABS-CBN
DOLE stops work at Cebu BPO firm over quake response
The Department of Labor and Employment (DOLE) has issued a cease and desist order to a Cebu-based BPO company for lacking a disaster response plan.
The company was also advised by DOLE to implement flexible working arrangements for its employees.
This action stems from a complaint filed by an independent group of BPO employees against several firms for alleged labor and safety violations during a recent earthquake in Cebu.
Employees reported being forced to work during the earthquake, with blocked emergency exits.
Some workers faced explanations, sanctions, or loss of benefits for refusing to work, while others were allegedly offered incentives to continue.
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