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DOLE halts Cebu BPO firm's operations over lack of emergency, disaster plans after earthquake
The Department of Labor and Employment (DOLE) Regional Office 7 has issued a cease and desist order to a Cebu-based BPO company for lacking a disaster response plan.
The company was also advised by DOLE to implement flexible working arrangements for its employees.
This action follows complaints from BPO employees regarding alleged labor and safety violations during a recent earthquake in Cebu, where workers reported being forced to work during the tremor with blocked emergency exits.
Another BPO company in Cebu was ordered to submit proof of corrections after a recent labor inspection found Occupational Safety and Health (OSH) deficiencies.
The recent magnitude 6.9 earthquake that hit Bogo City, Cebu, has resulted in 72 fatalities, affected 547,394 people, and caused significant damage to houses and infrastructure.
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Labor Secretary Bienvenido Laguesma affirmed that workers have the right to refuse unsafe work, especially following the magnitude 6.9 earthquake, and cannot face disciplinary action for justifiable safety concerns.
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Senator Raffy Tulfo is considering legal action against 23 Business Process Outsourcing (BPO) companies in Cebu for allegedly forcing employees to work during a magnitude 6.9 earthquake.
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Senator Camille Villar has filed Senate Bill No. 1401, or the "BPO Workers' Welfare and Protection Act," aiming to enhance the safety and well-being of BPO employees during disasters.
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