CrowdStrike CEO George Kurtz announced that 97% of Windows sensors are back online following a global IT outage caused by a faulty configuration update for its Falcon Sensor on Windows systems.
The update, intended to gather telemetry on new threat techniques, inadvertently led to Windows system crashes, specifically impacting versions 7.11 and above.
Mac and Linux systems remained unaffected by the issue.
CrowdStrike reverted the defect on Friday and utilized automated recovery techniques and partner assistance to speed up the resolution.
The company has published a preliminary incident report detailing the cause and outlining measures to prevent future occurrences.
Kurtz expressed deep regret for the disruption and apologized to all impacted customers, assuring them of the company's commitment to full recovery.
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