BOC chief suspends LOAs, MOs amid reforms

Bureau of Customs Commissioner Ariel F. Nepomuceno is initiating reforms aimed at enhancing revenue collection and streamlining internal processes, as directed by President Ferdinand "Bongbong" Marcos Jr.

Nepomuceno highlighted that leadership changes are underway and that the performance of port collectors across the country will be closely monitored.

The reforms focus on overhauling outdated systems to ensure disciplined and transparent public service delivery.

As an initial step, Nepomuceno suspended all unserved Letters of Authority (LOAs) and Mission Orders (MOs) issued prior to July 2, 2025, due to numerous complaints from business groups regarding questionable raids and excessive enforcement actions.

He has also mandated a detailed status report on LOAs and MOs issued between January 1 and June 30, 2025, to review their legality and proper documentation, aiming to prevent abuse and ensure accountability.

Nepomuceno described the suspension as a necessary reset to ensure future enforcement actions are legal, current, and align with the Bureau's renewed commitment to professionalism, transparency, and institutional accountability.